Benefits

With Erste Private Banking, you gain a range of exceptional benefits
and experiences beyond banking.

Personalised service

George v mobilu

Private banker

Your private banker is your partner who understands your needs and goals in detail. They help shape your financial strategy, and you can resolve all your requests together – whether in person, online or in George.

Travel benefits

Airport lounges in our region

Airport lounges worldwide

Travel without compromise with the LoungeKey programme. You enjoy unlimited access to airport lounges for you and your guests.

You can also use your access as credit for food and drinks at selected airport restaurants. You can find the full list of locations in the LoungeKey app.

You can find the full terms and conditions for airport lounges here:

Travel insurance
Erste Private Banking

Travel with ease with automatic insurance that covers you and your family – even when travelling separately. High coverage limits provide reliable protection for medical treatment abroad, liability and trip cancellation. The insurance also includes higher-risk activities such as diving or high-altitude hiking.

Assistance services and health

Personal assistant

Focus on what matters most to you. Your personal assistant can handle up to three requests per month as part of the service, such as:

  • Booking accommodation or arranging car rental.
  • Purchasing tickets for cultural and sporting events.
  • Finding and booking a tradesperson.

You can call or message via WhatsApp on +420 771 111 100 on working days (9 am–6 pm).

Doctor on the phone

Expert medical support whenever you need it. With your Visa Infinite card, you can have up to three online consultations per month with a doctor via the MEDDI app:

  • Connection with a doctor (24/7) within 30 minutes.
  • Consultations for acute issues or referrals to a specialist.
  • E‑prescriptions valid across the EU.
  • Blood pressure and heart rate monitoring via mobile BioScan.

 

Vet on the phone

Your pets’ health can’t wait. With the tlappka app, you can have up to three consultations per month with a vet as part of the service:

 

  • Speak to a specialist (24/7) within 60 minutes.
  • Support for acute issues, nutrition or prevention.
  • Care for up to three of your pets.
  • Share photos or videos directly in the app.

You can find the full terms and conditions for assistance services here:

Additional benefits

Golf programme

During the golf season from May to October, you can enjoy up to 20 rounds with discounts of up to 45%. Activate the programme directly in George and redeem the discounts via the Týčko app or website, where you can also see an overview of your remaining rounds.

We can arrange a complimentary green fee at Albatros, Kaskády and Kácov courses if you’re interested. Simply contact your private banker and they will take care of everything.

Visa premium offers

With your Visa Infinite card, you get access to year-round benefits as well as special seasonal offers that change throughout the year. You can find a full overview of all discounts and experiences directly on the Visa website.

Preferential car offers

Get a new car with financing tailored to you. As an Erste Premier client, you have access to exclusive offers for vehicle purchase through loans or operational leasing. Choose from the current selection of vehicles.

Safe deposit box insurance

As an Erste Private Banking client, you automatically receive insurance for your safe deposit box, covering up to CZK 10,000,000. The insurance is provided free of charge.

Emergency support while travelling

With the Emergency Service assistance, we can arrange delivery of a replacement card anywhere in the world within 48 hours. If you need cash immediately, we can organise an emergency cash payout. This gives you confidence that you will never be without funds while travelling.
 

If needed, call +420 956 773 222.

Premium payment cards

The Visa Infinite card is a symbol of prestige and a practical tool for your everyday life. It offers high spending limits and fee‑free cash withdrawals from ATMs worldwide (fees may vary depending on the ATM operator). It gives you comfort and confidence when paying, wherever you are. Choose from a range of elegant designs to match your personal style.

Contact us

In George

Message your banker
directly in George.

In George

Message your banker
directly in George.

By phone

Leave your contact details or call +420 956 777 669.

By email

We will get back to you within 2 working days at the latest.
 

ersteprivatebanking@csas.cz