Airport Lounges

As an Erste Private Banking client, you automatically have access to the exclusive Erste Premier Lounge in the departures area of Terminal 2 at Václav Havel Airport in Prague and also to the Mastercard Lounge in the departures area of Terminal 1. You can also use the Mastercard Lounges in Vienna and Bratislava.

LoungeKey – Airport Lounges all over the World

As an Erste Private Banking client, you have easy access to more than 1000 lounges around the world with any Erste Premier payment card. Simply create a LoungeKey account for a convenient overview of lounges.

Erste Private Banking Travel Insurance

With your account, you and other family members automatically receive travel insurance with Erste Private Banking with above-standard limits to cover a wide range of insurance claims. Trip cancellation insurance will also contribute to the comfort of planning your trips.

Concierge – Your personal assistant

Just pick up the phone, and your personal assistant will arrange a craftsman for you, book tickets for cultural performances, hotel rooms, last-minute air tickets or room for your business meetings.

You can also call a medical doctor (telemedicine service) and consult them on the health of all members of your household.

Your wishes will be catered to whether you are home or traveling abroad.

A personal assistant and a doctor are available on the phone to you 24 hours a day, seven days a week on nonstop line +420 272 099 913.

Experience Program

In cooperation with Mastercard Priceless Prague, we have created unique adventure events that are intended only for you, our clients. You can choose from various areas: from art to culinary or sporting events. We take great care to ensure that it is always a completely exceptional experience and that you are accompanied by leading professionals in the field who do not normally cooperate with the public.


Erste Private Banking clients have the opportunity to buy more advantageous green fees online at selected courses in the Czech Republic at If you are interested in registering, contact your banker.

Erste Private Banking clients can benefit from courses in the Czech Republic according to the current list. The list of courses and prices for 2021 will be published no later than April 30, 2021.

We are here for you

Call us

Erste Private Banking Line

+420 956 777 669

Visit us

Our private bankers are available at many branches throughout the country, which you can visit in person or contact them by phone.

The Erste Private Banking service is intended for clients with savings and investments of CZK 10 million or more within the Česká spořitelna Financial Group or for clients with savings, investments and loan products of CZK 20 million in total and more.


+420 272 099 913

Emergency Servis

+420 956 773 222

(calls from abroad)

Travel insurance assistance service

Číslo rámcové pojistné smlouvy: 5091057751

+420 266 799 898

© 2021 Erste Private Banking